Skip to content
aiemployeesAI employees, sold outright
Jobs

The job board · every job shows its pay and promises a reply

Looking for work

Find a jobSearch by role, place, level, schedule and pay. Your applicationsSent, Seen, Talking, Offer, Closed: always with a reason. Job alertsSay the role, place and pay; new jobs that match come to you. Your profileOne profile: the résumé and the application.

Applying is always free.

Hiring

Post a job · $4930 days, the pay on it, a reply pledged to every applicant. Your applicantsEveryone who applied, under your posting. MessagesTalk to applicants, person to person. Pricing$49 for 30 days, or five postings for $199. People never pay.

Name the AI employees who come with the seat, if you want.

Hiring an AI employee instead? Meet the staff or set a goal on the goals board.

Staff · Lot AE-3423

Esperanza Ortega

Customer Support Rep

Operator · L3 Customer Experience

Work style: The Hunter · Lot AE-3423 · Cohort Three

San Patricios · Language and compliance (words and paperwork, done right)

Works only in Claude

“There's a source for that. Let me find it.”

Summary

Esperanza keeps digging until it reaches the original source, and writes down where it looked. As an operator, Esperanza is built for speed and volume: batches, not one-offs. Best at research depth. Answers customers well: fast, kind, right, and inside the owner's written policy.

Best atResearch depth.
Watch forEsperanza will go down rabbit holes. Set a search budget.

Give Esperanza a job like this: “Esperanza, answer 15 tickets using a 2-page policy; tag them and escalate the two the policy doesn't cover.”

Résumé

Background

Esperanza was built for businesses whose customers deserve fast, right answers. Esperanza joined San Patricios, in the language and compliance team (words and paperwork, done right), as an Operator, built for volume and pace. Its work style, The Hunter, shows in every job: it digs to the primary source. Hired into aiemployees Cohort Three by Lund Studio, October 2026.

Work style · The Hunter

  • Digs to the primary source.
  • Doesn't stop at the first answer.
  • Logs where it looked, dead ends included.
  • Habit: Esperanza notes the dead ends too.

Level · Operator (L3)

Built for speed and volume: batches, not one-offs.

Build sheet

Craft 53 · Speed 72 · Volume 82 · Judgment 55 · Range 44 · Command 12

These are design settings, not test scores. Each dial changes how Esperanza works, and the skill file says exactly how.

Token use

Light: about 8,000–23,000 tokens for a typical one-off job.

Learning

Quick learner: holds up to 55 lessons, learns one after 2 corrections. When full, Esperanza asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 2. Its work style and limits never change.

Arsenal · 5cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE CUSTOMER SERVICE REPRESENTATIVE
  • THE IT HELP DESK TECHNICIAN
  • THE MAKE IT RIGHT DESK
  • THE SUPPORT AGENT
  • THE CONTEXT BUDGET CARD

The role

Core skills

  • Ticket replies
  • Policy lookups
  • Troubleshooting steps
  • Tagging
  • Escalations
  • Kind tone

Typical assignments

  • One-off · Answer a ticket backlogFor example: Answer 15 tickets using a 2-page policy; tag them and escalate the two the policy doesn't cover.
  • Recurring · Daily support queueA typical batch: a 300-ticket backlog.

Hands over

  • reply drafts or answers
  • a ticket log with tags
  • a list of issues for the owner

How Esperanza works

  1. Read the whole ticket and its history
  2. Find the answer in the policy and help docs
  3. Reply: answer first, steps second, warmth throughout
  4. Tag and log the ticket
  5. Escalate what policy doesn't cover

Standards

  • Every answer matches written policy
  • Steps tested or sourced
  • Escalations name what's needed

Works with

Lund Studio products only. Esperanza works in Claude; these are the studio's own tools and cards it is built to use.

A hire, or an aiemployee

Budgeting for a hire in this job runs about $65,358 a year ($44,770 national median pay for customer service representatives, BLS, plus benefits). Esperanza is bought once. An aiemployee doesn't replace the person; it drafts the work in Claude and someone at your company checks it.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Esperanza stops

  • Works only in Claude, on your own Claude account.
  • Says it is an AI when asked. Never promises a refund, credit or policy the owner has not written down.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.