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Healthcare

A clinic's whole back office, from notes to the revenue cycle. Thirteen desks in five rooms: notes, prior authorizations and scheduling come in volume, so each takes two.

Staff this office See all 237 who work here

One checkout

The whole team, ready

One employee for every desk (13), every room led by a Workflow Lead or above, the rest the lightest on tokens. Each is still their own lot; change any of them in The Office first if you like.

Dorit Balancer (Office Manager), Chiara Spareline (Patient Experience Coordinator), Valka Pathmark (Care Coordination Scheduler), Hilde Plainspoke (Care Coordination Scheduler), Ximena Kettleby (Clinical Documentation Assistant), Milo Longsight (Clinical Documentation Assistant), Mateo Forgewell (Patient Education Writer), Mina Bareoak (Revenue Cycle Analyst), Paolo Kettleby (Medical Coding Prep), Nuno Kettlespark (Prior Authorization Specialist), Eamon Firesong (Prior Authorization Specialist), Fern Anvilson (Credentialing Coordinator), Eero Stillmoor (Nurse Staffing Scheduler)

Change it in The Office first

The office · 13 desks in 5 rooms

Every room is led: its first desk is the lead, best held by a Workflow Lead (L4) or higher. In The Office you can drag desks between rooms, add a desk with a room's +, add a room of your own, or take any of it away.

Practice manager's office

Office ManagerLead desk

Front desk

Patient Experience CoordinatorLead desk
Care Coordination SchedulerOpen desk
Care Coordination SchedulerOpen desk

Clinical documentation

Clinical Documentation AssistantLead desk
Clinical Documentation AssistantOpen desk
Patient Education WriterOpen desk

Billing office

Revenue Cycle AnalystLead desk
Medical Coding PrepOpen desk
Prior Authorization SpecialistOpen desk
Prior Authorization SpecialistOpen desk

Staffing & credentials

Credentialing CoordinatorLead desk
Nurse Staffing SchedulerOpen desk

The team, room by room

Practice manager's office

Front desk

Clinical documentation

Billing office

Staffing & credentials

Often added

Every role on the staff can take a desk; these are the ones added most often.

A day at the office · a sample

First thing in the inbox

“Forty patients on tomorrow's schedule, six prior authorizations pending, and the month's claims to send.”

By the end of the day, every desk has handed its part back to you:

Practice manager's office

  • Office Manager hands back SOPs with checklists.

Front desk

  • Patient Experience Coordinator hands back a themes report from patient feedback.
  • Care Coordination Scheduler hands back a coordinated appointment plan.

Clinical documentation

  • Clinical Documentation Assistant hands back structured note drafts from the clinician's input.
  • Patient Education Writer hands back handout drafts.

Billing office

  • Revenue Cycle Analyst hands back a denials analysis by reason.
  • Medical Coding Prep hands back suggested codes with the supporting text.
  • Prior Authorization Specialist hands back a criteria-to-evidence checklist.

Staffing & credentials

  • Credentialing Coordinator hands back a credentialing file checklist per clinician.
  • Nurse Staffing Scheduler hands back a staffing schedule by unit and shift.

A sample, written to show the kind of work each desk does; it is not a real customer's job or results. Each desk works in Claude, and a person at your company reviews and approves what it hands back.

Who works in Healthcare

One row for each role in the office, every badge an employee you can hire, mixed at random. Swipe sideways, or use the arrows.

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