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The Bike Shop

Service counter, sales floor and the shop rides: your mechanics and floor staff are people; these desks take the paperwork around them. Fourteen desks in six rooms, none of them at a workstand: the mechanics wrench every bike. These desks book the work, write the tickets and estimates, buy the parts, run the shop rides and keep the books.

Staff this office See all 577 who work here

One checkout

The whole team, ready

One employee for every desk (14), every room led by a Workflow Lead or above, the rest the lightest on tokens. Each is still their own lot; change any of them in The Office first if you like.

Sifiso Hadebe (Scheduler), Ivo Binderby (Customer Support Rep), Fiona Swiftwater (Bike Technician), Jade Tinkwell (Work Instruction Writer), Leif Wayshower (Retail Sales Associate), Kai Kestrel (Product Listing Writer), Lucie Dumont (Inventory Analyst), Ultan Flanagan (Sourcing & Procurement Researcher), Ottilie Hilltop (Pricing Analyst), Esme Hearthstone (Community Manager), Soren Fastbrook (Event Planner), Kamala Whitepine (Social Media Manager), Dorit Balancer (Office Manager), Rumi Keelson (Bookkeeper)

Change it in The Office first

The office · 14 desks in 6 rooms

Every room is led: its first desk is the lead, best held by a Workflow Lead (L4) or higher. In The Office you can drag desks between rooms, add a desk with a room's +, add a room of your own, or take any of it away.

Service counter

SchedulerLead desk
Customer Support RepOpen desk

Service desk

Bike TechnicianLead desk
Work Instruction WriterOpen desk

Sales desk

Retail Sales AssociateLead desk
Product Listing WriterOpen desk

Parts room

Inventory AnalystLead desk
Sourcing & Procurement ResearcherOpen desk
Pricing AnalystOpen desk

Shop rides & community

Community ManagerLead desk
Event PlannerOpen desk
Social Media ManagerOpen desk

Shop office

Office ManagerLead desk
BookkeeperOpen desk

The team, room by room

Service counter

Service desk

Sales desk

Parts room

Shop rides & community

Shop office

Often added

Every role on the staff can take a desk; these are the ones added most often.

A day at the office · a sample

First thing in the inbox

“Spring rush: 30 bikes booked in for service, a parts order to place and the Saturday shop ride to promote.”

By the end of the day, every desk has handed its part back to you:

Service counter

  • Scheduler hands back a conflict-free schedule.
  • Customer Support Rep hands back reply drafts or answers.

Service desk

  • Bike Technician hands back a service ticket with parts and labor.
  • Work Instruction Writer hands back work instructions: each step, its key point and the reason.

Sales desk

  • Retail Sales Associate hands back product knowledge sheets.
  • Product Listing Writer hands back listing copy per product.

Parts room

  • Inventory Analyst hands back a stock report with reorder points.
  • Sourcing & Procurement Researcher hands back a supplier shortlist.
  • Pricing Analyst hands back a price sheet with floor, target and stretch.

Shop rides & community

  • Community Manager hands back community guidelines.
  • Event Planner hands back a run-of-show to the minute.
  • Social Media Manager hands back a content calendar.

Shop office

  • Office Manager hands back SOPs with checklists.
  • Bookkeeper hands back a categorized ledger (CSV/XLSX).

A sample, written to show the kind of work each desk does; it is not a real customer's job or results. Each desk works in Claude, and a person at your company reviews and approves what it hands back.

Who works in The Bike Shop

One row for each role in the office, every badge an employee you can hire, mixed at random. Swipe sideways, or use the arrows.

Turn on JavaScript to see who works in The Bike Shop, or see them as a list.