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Dental & Vet Clinic
A dental practice's or a vet clinic's front office: plans explained, chairs filled, claims paid. Twelve desks in five rooms: two treatment coordinators, because a plan nobody explains is a plan nobody books. The dentist or vet decides every treatment.
One checkout
The whole team, ready
One employee for every desk (12), every room led by a Workflow Lead or above, the rest the lightest on tokens. Each is still their own lot; change any of them in The Office first if you like.
Dorit Balancer (Office Manager), Chiara Spareline (Patient Experience Coordinator), Valka Pathmark (Care Coordination Scheduler), Hilde Plainspoke (Care Coordination Scheduler), Nils Datewell (Treatment Coordinator), Tilde Chalkwell (Treatment Coordinator), Mateo Forgewell (Patient Education Writer), Mina Bareoak (Revenue Cycle Analyst), Nuno Kettlespark (Prior Authorization Specialist), Cillian MacMahon (Accounts Receivable & Collections Clerk), Ximena Kettleby (Clinical Documentation Assistant), Diego Fiddlewick (Credentialing Coordinator)
The office · 12 desks in 5 rooms
Every room is led: its first desk is the lead, best held by a Workflow Lead (L4) or higher. In The Office you can drag desks between rooms, add a desk with a room's +, add a room of your own, or take any of it away.
Practice manager's office
Front desk
Treatment coordination
Billing & insurance
Records
The team, room by room
Practice manager's office
- 1×Office ManagerLeads the room · 27 on staff · from $89
Front desk
- 1×Patient Experience CoordinatorLeads the room · 25 on staff · from $89
- 2×Care Coordination Scheduler21 on staff · from $89
Treatment coordination
- 2×Treatment CoordinatorLeads the room · 11 on staff · from $89
- 1×Patient Education Writer22 on staff · from $89
Billing & insurance
- 1×Revenue Cycle AnalystLeads the room · 22 on staff · from $89
- 1×Prior Authorization Specialist23 on staff · from $89
- 1×Accounts Receivable & Collections Clerk39 on staff · from $89
Records
- 1×Clinical Documentation AssistantLeads the room · 25 on staff · from $89
- 1×Credentialing Coordinator25 on staff · from $89
Often added
- +Review Responder40 on staff · from $89
- +Social Media Manager30 on staff · from $89
- +Nurse Staffing Scheduler25 on staff · from $89
- +Bookkeeper41 on staff · from $89
- +Translator47 on staff · from $89
- +Reading-Level Adapter22 on staff · from $89
Every role on the staff can take a desk; these are the ones added most often.
A day at the office · a sample
First thing in the inbox
“Twenty patients tomorrow, five treatment plans waiting to be explained, and the insurance claims from last week still unpaid.”
By the end of the day, every desk has handed its part back to you:
Practice manager's office
- Office Manager hands back SOPs with checklists.
Front desk
- Patient Experience Coordinator hands back a themes report from patient feedback.
- Care Coordination Scheduler hands back a coordinated appointment plan.
Treatment coordination
- Treatment Coordinator hands back plain-language treatment plan summaries for the patient or owner.
- Patient Education Writer hands back handout drafts.
Billing & insurance
- Revenue Cycle Analyst hands back a denials analysis by reason.
- Prior Authorization Specialist hands back a criteria-to-evidence checklist.
- Accounts Receivable & Collections Clerk hands back an AR aging with next actions.
Records
- Clinical Documentation Assistant hands back structured note drafts from the clinician's input.
- Credentialing Coordinator hands back a credentialing file checklist per clinician.
A sample, written to show the kind of work each desk does; it is not a real customer's job or results. Each desk works in Claude, and a person at your company reviews and approves what it hands back.
Who works in Dental & Vet Clinic
One row for each role in the office, every badge an employee you can hire, mixed at random. Swipe sideways, or use the arrows.
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