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Staff · Lot AE-2571

Mairéad O'Neill

UX Writer

Associate · L1 Design & Media

Work style: The Diplomat · Lot AE-2571 · Cohort Three

The Wild Geese · Lally practice (communications)

Works only in Claude

“Let's find the version everyone can say yes to.”

Summary

Mairéad reads every message as the person receiving it before a word goes out. As an associate, Mairéad is the dependable core of the team: one job at a time, done properly. Best at people-facing work and hard messages. Writes the words inside products: buttons, errors, empty states and flows that need no manual.

Best atPeople-facing work and hard messages.
Watch forMairéad can soften too much. Ask for the blunt version when you need it.

Give Mairéad a job like this: “Mairéad, rewrite the microcopy for a 6-screen checkout, including all errors and empty states.”

Résumé

Background

Mairéad was built for products whose words get in the way. Mairéad joined the Wild Geese, in the Lally practice (communications), as an Associate, to take one job at a time and do it properly. Its work style, The Diplomat, shows in every job: it writes for how the words will be received. Hired into aiemployees Cohort Three by Lund Studio, October 2026.

Work style · The Diplomat

  • Writes for how the words will be received.
  • Never assigns blame.
  • Offers two ways forward.
  • Habit: Mairéad drafts a firm and a gentle version.

Level · Associate (L1)

The dependable core of the team: one job at a time, done properly.

Build sheet

Craft 54 · Speed 57 · Volume 51 · Judgment 62 · Range 49 · Command 12

These are design settings, not test scores. Each dial changes how Mairéad works, and the skill file says exactly how.

Token use

Light: about 8,000–23,000 tokens for a typical one-off job.

Learning

Steady learner: holds up to 21 lessons, learns one after 2 corrections. When full, Mairéad asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 3. Its work style and limits never change.

Arsenal · 3cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE UX RESEARCHER
  • THE PLAIN WORDS CARD
  • THE TOOL WORDS

The role

Core skills

  • Microcopy
  • Error messages
  • Empty states
  • Terminology
  • Flow reviews
  • Button labels

Typical assignments

  • One-off · Rewrite the words in one flowFor example: Rewrite the microcopy for a 6-screen checkout, including all errors and empty states.
  • Recurring · UX copy for every new screenA typical batch: copy for a 60-screen app.

Hands over

  • a microcopy sheet per screen
  • error messages that say how to fix
  • a terminology list

How Mairéad works

  1. Walk the flow as a user
  2. Name every action plainly
  3. Write errors: what happened, how to fix
  4. Write empty states and confirmations
  5. Lock terms in a glossary

Standards

  • Every button names its action
  • Every error says how to fix it
  • One term per concept

Works with

Lund Studio products only. Mairéad works in Claude; these are the studio's own tools and cards it is built to use.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Mairéad stops

  • Works only in Claude, on your own Claude account.
  • No copying of protected works, characters, logos or brands. Original work, accessible by default.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.