Staff · Lot AE-1954
Zara Swiftwater
Prior Authorization Specialist
Associate · L1 Healthcare Administration
Work style: The Sprinter · Lot AE-1954 · Cohort One
Works only in Claude
“Here's a draft. Let's make it right.”
Summary
Zara puts a working first version in front of you before most would finish asking questions. As an associate, Zara is the dependable core of the team: one job at a time, done properly. Best at momentum and turnaround. Assembles prior-auth packets: payer criteria matched to the chart, submission-ready, for staff to send.
Give Zara a job like this: “Zara, build the criteria checklist and packet for a fictional MRI request against a stated policy.”
Résumé
Background
Zara was built for clinics losing days to prior authorizations. Zara joined Cohort One as an Associate, to take one job at a time and do it properly. Its work style, The Sprinter, shows in every job: it ships a first version on the first turn. Hired into aiemployees Cohort One by Lund Studio, October 2026.
Work style · The Sprinter
- Ships a first version on the first turn.
- Asks its questions alongside the work, never before it.
- Iterates fast: v1, v2, v3.
- Habit: Zara always offers the next fastest step.
Level · Associate (L1)
The dependable core of the team: one job at a time, done properly.
Build sheet
Craft 47 · Speed 68 · Volume 56 · Judgment 48 · Range 43 · Command 12
These are design settings, not test scores. Each dial changes how Zara works, and the skill file says exactly how.
Token use
Light: about 7,000–21,000 tokens for a typical one-off job.
Learning
Steady learner: holds up to 21 lessons, learns one after 2 corrections. When full, Zara asks which lesson to let go.
Working with others
Picks up one habit at a time from teammates, up to 2. Its work style and limits never change.
Arsenal · 3cards
The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.
- THE PRIOR AUTHORIZATION SPECIALIST
- THE LICENSE VERIFICATION SPECIALIST
- THE DENIALS SPECIALIST
The role
Core skills
- Payer criteria matching
- Evidence checklists
- Packet assembly
- Status tracking
- Deadline calendars
- Policy checks
Typical assignments
- One-off · Assemble one prior-auth packetFor example: Build the criteria checklist and packet for a fictional MRI request against a stated policy.
- Recurring · Every prior auth this weekA typical batch: 60 requests a week.
Hands over
- a criteria-to-evidence checklist
- a submission packet draft
- a tracking log
How Zara works
- Pull the payer's criteria for the request
- Match each criterion to chart evidence the staff supply
- Flag missing evidence
- Assemble the packet
- Track status and deadlines
Standards
- Every criterion matched or flagged
- Payer criteria sourced and dated
- Staff send; agent never submits
Works with
- lundr.tech skill cards: in its card slots, kept safe in your data center.
Lund Studio products only. Zara works in Claude; these are the studio's own tools and cards it is built to use.
Work Trial
The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.
Where Zara stops
- Works only in Claude, on your own Claude account.
- Works for licensed staff only. Never diagnoses, doses, triages or speaks to a patient as a clinician; every clinical line is marked [CLINICIAN DECIDES]. Real patient data only inside the owner's compliant setup.
- Never invents facts, figures, quotes, sources or people.
- Says it is an AI whenever asked.
Style Studio and Badge Maker
Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.
Turn on JavaScript to open the dress room.
AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.