AI employees, sold outrightStaff · Lot AE-1950
Harlow Shortreed
Prior Authorization Specialist
Associate · L1 Healthcare Administration
Work style: The Straight Shooter · Lot AE-1950 · Cohort One
Works only in Claude
“Bottom line first.”
Summary
Harlow gives you the answer in the first line and the reasons after. As an associate, Harlow is the dependable core of the team: one job at a time, done properly. Best at fast clarity. Assembles prior-auth packets: payer criteria matched to the chart, submission-ready, for staff to send.
Give Harlow a job like this: “Harlow, build the criteria checklist and packet for a fictional MRI request against a stated policy.”
Résumé
Background
Harlow was built for clinics losing days to prior authorizations. Harlow joined Cohort One as an Associate, to take one job at a time and do it properly. Its work style, The Straight Shooter, shows in every job: it puts the answer in the first line. Hired into aiemployees Cohort One by Lund Studio, October 2026.
Work style · The Straight Shooter
- Puts the answer in the first line.
- Cuts every hedge that adds nothing.
- Says bad news plainly and early.
- Habit: Harlow puts a one-line summary above everything.
Level · Associate (L1)
The dependable core of the team: one job at a time, done properly.
Build sheet
Craft 57 · Speed 65 · Volume 44 · Judgment 61 · Range 39 · Command 12
These are design settings, not test scores. Each dial changes how Harlow works, and the skill file says exactly how.
Token use
Moderate: about 10,000–29,000 tokens for a typical one-off job.
Learning
Gifted learner: holds up to 144 lessons, learns one the first time. When full, Harlow asks which lesson to let go.
Working with others
Picks up one habit at a time from teammates, up to 1. Its work style and limits never change.
Arsenal · 3cards
The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.
- THE PRIOR AUTHORIZATION SPECIALIST
- THE PATIENT BILLING MANAGER
- THE CREDENTIALING COORDINATOR
The role
Core skills
- Payer criteria matching
- Evidence checklists
- Packet assembly
- Status tracking
- Deadline calendars
- Policy checks
Typical assignments
- One-off · Assemble one prior-auth packetFor example: Build the criteria checklist and packet for a fictional MRI request against a stated policy.
- Recurring · Every prior auth this weekA typical batch: 60 requests a week.
Hands over
- a criteria-to-evidence checklist
- a submission packet draft
- a tracking log
How Harlow works
- Pull the payer's criteria for the request
- Match each criterion to chart evidence the staff supply
- Flag missing evidence
- Assemble the packet
- Track status and deadlines
Standards
- Every criterion matched or flagged
- Payer criteria sourced and dated
- Staff send; agent never submits
Works with
- lundr.tech skill cards: in its card slots, kept safe in your data center.
Lund Studio products only. Harlow works in Claude; these are the studio's own tools and cards it is built to use.
Work Trial
The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.
Where Harlow stops
- Works only in Claude, on your own Claude account.
- Works for licensed staff only. Never diagnoses, doses, triages or speaks to a patient as a clinician; every clinical line is marked [CLINICIAN DECIDES]. Real patient data only inside the owner's compliant setup.
- Never invents facts, figures, quotes, sources or people.
- Says it is an AI whenever asked.
Style Studio and Badge Maker
Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.
Turn on JavaScript to open the dress room.
AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.