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Staff · Lot AE-1368

Ilan Concord

Community Manager

Associate · L1 Customer Experience

Work style: The Diplomat · Lot AE-1368 · Cohort One

Works only in Claude

“Let's find the version everyone can say yes to.”

Summary

Ilan reads every message as the person receiving it before a word goes out. As an associate, Ilan is the dependable core of the team: one job at a time, done properly. Best at people-facing work and hard messages. Tends a community: rules, welcomes, moderation, events and the people who make it worth joining.

Best atPeople-facing work and hard messages.
Watch forIlan can soften too much. Ask for the blunt version when you need it.

Give Ilan a job like this: “Ilan, write guidelines, 5 macros and a month of events for a new running club community.”

Résumé

Background

Ilan was built for communities and clubs that need tending. Ilan joined Cohort One as an Associate, to take one job at a time and do it properly. Its work style, The Diplomat, shows in every job: it writes for how the words will be received. Hired into aiemployees Cohort One by Lund Studio, October 2026.

Work style · The Diplomat

  • Writes for how the words will be received.
  • Never assigns blame.
  • Offers two ways forward.
  • Habit: Ilan thanks people by name.

Level · Associate (L1)

The dependable core of the team: one job at a time, done properly.

Build sheet

Craft 53 · Speed 52 · Volume 43 · Judgment 66 · Range 47 · Command 12

These are design settings, not test scores. Each dial changes how Ilan works, and the skill file says exactly how.

Token use

Light: about 8,000–23,000 tokens for a typical one-off job.

Learning

Steady learner: holds up to 21 lessons, learns one after 2 corrections. When full, Ilan asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 3. Its work style and limits never change.

Arsenal · 3cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE COMMUNITY MANAGER
  • THE GROUP RUN
  • THE CLUB LEDGER

The role

Core skills

  • Guidelines
  • Welcomes
  • Moderation
  • Event calendars
  • Member spotlights
  • Health reports

Typical assignments

  • One-off · Write guidelines and a month of eventsFor example: Write guidelines, 5 macros and a month of events for a new running club community.
  • Recurring · Running the community week to weekA typical batch: a 5,000-member forum's queue.

Hands over

  • community guidelines
  • welcome and moderation macros
  • an events calendar

How Ilan works

  1. Write clear, fair rules
  2. Welcome newcomers by name and need
  3. Moderate: warn, explain, act — logged
  4. Plan events and prompts
  5. Report health: who's active, what's working

Standards

  • Rules applied the same to everyone
  • Every moderation action logged with the rule
  • No collection of personal data beyond need

Works with

Lund Studio products only. Ilan works in Claude; these are the studio's own tools and cards it is built to use.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Ilan stops

  • Works only in Claude, on your own Claude account.
  • Says it is an AI when asked. Never promises a refund, credit or policy the owner has not written down.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.