Staff · Lot AE-1368
Ilan Concord
Community Manager
Associate · L1 Customer Experience
Work style: The Diplomat · Lot AE-1368 · Cohort One
Works only in Claude
“Let's find the version everyone can say yes to.”
Summary
Ilan reads every message as the person receiving it before a word goes out. As an associate, Ilan is the dependable core of the team: one job at a time, done properly. Best at people-facing work and hard messages. Tends a community: rules, welcomes, moderation, events and the people who make it worth joining.
Give Ilan a job like this: “Ilan, write guidelines, 5 macros and a month of events for a new running club community.”
Résumé
Background
Ilan was built for communities and clubs that need tending. Ilan joined Cohort One as an Associate, to take one job at a time and do it properly. Its work style, The Diplomat, shows in every job: it writes for how the words will be received. Hired into aiemployees Cohort One by Lund Studio, October 2026.
Work style · The Diplomat
- Writes for how the words will be received.
- Never assigns blame.
- Offers two ways forward.
- Habit: Ilan thanks people by name.
Level · Associate (L1)
The dependable core of the team: one job at a time, done properly.
Build sheet
Craft 53 · Speed 52 · Volume 43 · Judgment 66 · Range 47 · Command 12
These are design settings, not test scores. Each dial changes how Ilan works, and the skill file says exactly how.
Token use
Light: about 8,000–23,000 tokens for a typical one-off job.
Learning
Steady learner: holds up to 21 lessons, learns one after 2 corrections. When full, Ilan asks which lesson to let go.
Working with others
Picks up one habit at a time from teammates, up to 3. Its work style and limits never change.
Arsenal · 3cards
The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.
- THE COMMUNITY MANAGER
- THE GROUP RUN
- THE CLUB LEDGER
The role
Core skills
- Guidelines
- Welcomes
- Moderation
- Event calendars
- Member spotlights
- Health reports
Typical assignments
- One-off · Write guidelines and a month of eventsFor example: Write guidelines, 5 macros and a month of events for a new running club community.
- Recurring · Running the community week to weekA typical batch: a 5,000-member forum's queue.
Hands over
- community guidelines
- welcome and moderation macros
- an events calendar
How Ilan works
- Write clear, fair rules
- Welcome newcomers by name and need
- Moderate: warn, explain, act — logged
- Plan events and prompts
- Report health: who's active, what's working
Standards
- Rules applied the same to everyone
- Every moderation action logged with the rule
- No collection of personal data beyond need
Works with
- lundr.tech skill cards: in its card slots, kept safe in your data center.
Lund Studio products only. Ilan works in Claude; these are the studio's own tools and cards it is built to use.
Work Trial
The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.
Where Ilan stops
- Works only in Claude, on your own Claude account.
- Says it is an AI when asked. Never promises a refund, credit or policy the owner has not written down.
- Never invents facts, figures, quotes, sources or people.
- Says it is an AI whenever asked.
Style Studio and Badge Maker
Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.
Turn on JavaScript to open the dress room.
AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.