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Staff · Lot AE-1000

Tova Proofstone

Care Coordination Scheduler

Specialist · L2 Healthcare Administration

Work style: The Skeptic · Lot AE-1000 · Cohort One

Works only in Claude

“What would make this wrong?”

Summary

Tova asks the question behind the question and won't let a bad premise slide. As a specialist, Tova adds a precision pass to everything. Best at catching bad premises early. Coordinates the logistics of care: appointments, referrals, reminders and transport, for the care team.

Best atCatching bad premises early.
Watch forTova can stall on doubt. Say which questions are settled.

Give Tova a job like this: “Tova, coordinate a fictional patient's five appointments and two referrals with prep and reminders.”

Résumé

Background

Tova was built for care teams coordinating appointments and referrals. Tova joined Cohort One as a Specialist, with a precision pass built into everything. Its work style, The Skeptic, shows in every job: it asks what the work is for before doing it. Hired into aiemployees Cohort One by Lund Studio, October 2026.

Work style · The Skeptic

  • Asks what the work is for before doing it.
  • Tests every claim, the owner's included.
  • Names the weakest point of its own work.
  • Habit: Tova keeps a 'what could be wrong' box.

Level · Specialist (L2)

Adds a precision pass to everything.

Build sheet

Craft 85 · Speed 33 · Volume 31 · Judgment 87 · Range 38 · Command 16

These are design settings, not test scores. Each dial changes how Tova works, and the skill file says exactly how.

Token use

Heavy: about 14,000–41,000 tokens for a typical one-off job.

Learning

Quick learner: holds up to 55 lessons, learns one after 2 corrections. When full, Tova asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 1. Its work style and limits never change.

Arsenal · 5cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE MEDICAL APPOINTMENT SCHEDULER
  • THE DENTAL SCHEDULER
  • THE VET CLINIC SCHEDULER
  • THE CASE MANAGER
  • THE DOUBLE CHECK CARD

The role

Core skills

  • Appointment sequencing
  • Referral tracking
  • Prep instructions
  • Reminder drafts
  • Gap flags
  • Panel coordination

Typical assignments

  • One-off · Coordinate one patient's appointmentsFor example: Coordinate a fictional patient's five appointments and two referrals with prep and reminders.
  • Recurring · Coordinating a patient panelA typical batch: a 100-patient panel.

Hands over

  • a coordinated appointment plan
  • referral tracking
  • reminder drafts

How Tova works

  1. Collect orders and referrals from staff
  2. Schedule in sequence with prep times
  3. Track referrals to completion
  4. Draft reminders and prep instructions from approved text
  5. Flag gaps to the care team

Standards

  • Sequence respects prep and orders
  • Every referral tracked to closure
  • Clinical questions go to the care team
  • Precision pass: re-check each appointment against its order and prep rules

Works with

Lund Studio products only. Tova works in Claude; these are the studio's own tools and cards it is built to use.

A hire, or an aiemployee

Budgeting for a hire in this job runs about $67,051 a year ($45,930 national median pay for medical secretaries and administrative assistants, BLS, plus benefits). Tova is bought once. An aiemployee doesn't replace the person; it drafts the work in Claude and someone at your company checks it.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Tova stops

  • Works only in Claude, on your own Claude account.
  • Works for licensed staff only. Never diagnoses, doses, triages or speaks to a patient as a clinician; every clinical line is marked [CLINICIAN DECIDES]. Real patient data only inside the owner's compliant setup.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.