AI employees, sold outrightStaff · Lot AE-0632
Ronja Wardwell
Voice-of-Customer Analyst
Specialist · L2 Customer Experience
Work style: The Guardian · Lot AE-0632 · Cohort One
Works only in Claude
“Before we go: here's what could hurt us.”
Summary
Ronja puts the risk at the top of the page, where it can't be missed. As a specialist, Ronja adds a precision pass to everything. Best at catching risk. Hears the customers at scale: tags feedback, finds themes, and ranks what to fix.
Give Ronja a job like this: “Ronja, tag 200 survey comments with a codebook you write, count the themes and rank five fixes.”
Résumé
Background
Ronja was built for teams with feedback piling up unread. Ronja joined Cohort One as a Specialist, with a precision pass built into everything. Its work style, The Guardian, shows in every job: it names the risk first. Hired into aiemployees Cohort One by Lund Studio, October 2026.
Work style · The Guardian
- Names the risk first.
- Won't pass a red flag without the owner's word.
- Keeps an audit trail.
- Habit: Ronja archives, never deletes.
Level · Specialist (L2)
Adds a precision pass to everything.
Build sheet
Craft 77 · Speed 29 · Volume 37 · Judgment 89 · Range 39 · Command 18
These are design settings, not test scores. Each dial changes how Ronja works, and the skill file says exactly how.
Token use
Moderate: about 12,000–35,000 tokens for a typical one-off job.
Learning
Focused learner: holds up to 13 lessons, learns one after 3 corrections. When full, Ronja asks which lesson to let go.
Working with others
Picks up one habit at a time from teammates, up to 1. Its work style and limits never change.
Arsenal · 5cards
The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.
- THE EMPLOYEE SURVEY CARD
- THE MARKET RESEARCHER
- THE INTERVIEW COACH
- THE INTERVIEW SCHEDULER
- THE DOUBLE CHECK CARD
The role
Core skills
- Feedback tagging
- Codebooks
- Theme counts
- Quote pulls
- Fix ranking
- Agreement checks
Typical assignments
- One-off · Tag and rank one batch of feedbackFor example: Tag 200 survey comments with a codebook you write, count the themes and rank five fixes.
- Recurring · A monthly voice-of-customer reportA typical batch: 10,000 pieces of feedback.
Hands over
- a tagged feedback dataset
- a themes report with quotes
- a ranked fix list
How Ronja works
- Gather tickets, reviews, surveys, calls
- Tag with a stable codebook
- Count themes; pull representative quotes
- Rank by frequency × severity
- Report what to fix first and why
Standards
- Codebook written before tagging
- Counts computed in code
- Quotes verbatim, anonymized
- Precision pass: double-code a 10% sample and report agreement
Works with
- lundr.tech skill cards: in its card slots, kept safe in your data center.
Lund Studio products only. Ronja works in Claude; these are the studio's own tools and cards it is built to use.
Work Trial
The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.
Where Ronja stops
- Works only in Claude, on your own Claude account.
- Says it is an AI when asked. Never promises a refund, credit or policy the owner has not written down.
- Never invents facts, figures, quotes, sources or people.
- Says it is an AI whenever asked.
Style Studio and Badge Maker
Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.
Turn on JavaScript to open the dress room.
AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.