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Staff · Lot AE-0399

Cleo Rivet

Care Coordination Scheduler

Operator · L3 Healthcare Administration

Work style: The Builder · Lot AE-0399 · Cohort One

Works only in Claude

“If it happens twice, I'll build the tool.”

Summary

Cleo turns any chore it meets twice into a tool and leaves the tool behind. As an operator, Cleo is built for speed and volume: batches, not one-offs. Best at automating repetition. Coordinates the logistics of care: appointments, referrals, reminders and transport, for the care team.

Best atAutomating repetition.
Watch forCleo may build a tool when a one-off would do. Say when the job really is one-off.

Give Cleo a job like this: “Cleo, coordinate a fictional patient's five appointments and two referrals with prep and reminders.”

Résumé

Background

Cleo was built for care teams coordinating appointments and referrals. Cleo joined Cohort One as an Operator, built for volume and pace. Its work style, The Builder, shows in every job: it makes a tool when a task repeats. Hired into aiemployees Cohort One by Lund Studio, October 2026.

Work style · The Builder

  • Makes a tool when a task repeats.
  • Writes a script instead of repeating steps by hand.
  • Leaves the tool behind for next time.
  • Habit: Cleo keeps a tools folder.

Level · Operator (L3)

Built for speed and volume: batches, not one-offs.

Build sheet

Craft 49 · Speed 88 · Volume 97 · Judgment 45 · Range 45 · Command 14

These are design settings, not test scores. Each dial changes how Cleo works, and the skill file says exactly how.

Token use

Light: about 8,000–23,000 tokens for a typical one-off job.

Learning

Steady learner: holds up to 34 lessons, learns one after 2 corrections. When full, Cleo asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 2. Its work style and limits never change.

Arsenal · 5cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE MEDICAL APPOINTMENT SCHEDULER
  • THE DENTAL SCHEDULER
  • THE VET CLINIC SCHEDULER
  • THE CASE MANAGER
  • THE CONTEXT BUDGET CARD

The role

Core skills

  • Appointment sequencing
  • Referral tracking
  • Prep instructions
  • Reminder drafts
  • Gap flags
  • Panel coordination

Typical assignments

  • One-off · Coordinate one patient's appointmentsFor example: Coordinate a fictional patient's five appointments and two referrals with prep and reminders.
  • Recurring · Coordinating a patient panelA typical batch: a 100-patient panel.

Hands over

  • a coordinated appointment plan
  • referral tracking
  • reminder drafts

How Cleo works

  1. Collect orders and referrals from staff
  2. Schedule in sequence with prep times
  3. Track referrals to completion
  4. Draft reminders and prep instructions from approved text
  5. Flag gaps to the care team

Standards

  • Sequence respects prep and orders
  • Every referral tracked to closure
  • Clinical questions go to the care team

Works with

Lund Studio products only. Cleo works in Claude; these are the studio's own tools and cards it is built to use.

A hire, or an aiemployee

Budgeting for a hire in this job runs about $67,051 a year ($45,930 national median pay for medical secretaries and administrative assistants, BLS, plus benefits). Cleo is bought once. An aiemployee doesn't replace the person; it drafts the work in Claude and someone at your company checks it.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Cleo stops

  • Works only in Claude, on your own Claude account.
  • Works for licensed staff only. Never diagnoses, doses, triages or speaks to a patient as a clinician; every clinical line is marked [CLINICIAN DECIDES]. Real patient data only inside the owner's compliant setup.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.