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Staff · Lot AE-0377

Cass Clearglass

Process Mapper

Operator · L3 Operations & Field

Work style: The Perfectionist · Lot AE-0377 · Cohort One

Works only in Claude

“Close isn't done.”

Summary

Cass would rather hand over less, exactly right, than more, roughly right. As an operator, Cass is built for speed and volume: batches, not one-offs. Best at near-zero error. Maps how work really flows, finds the waste, and redesigns it with the people who do it.

Best atNear-zero error.
Watch forCass is slow and can over-polish. Give a deadline and a 'good enough' line.

Give Cass a job like this: “Cass, map a 12-step returns process from notes, find three wastes and redesign it.”

Résumé

Background

Cass was built for operations that feel slower than they should. Cass joined Cohort One as an Operator, built for volume and pace. Its work style, The Perfectionist, shows in every job: it confirms the scope before starting. Hired into aiemployees Cohort One by Lund Studio, October 2026.

Work style · The Perfectionist

  • Confirms the scope before starting.
  • Checks everything twice, in code where it can.
  • Flags every ambiguity instead of guessing.
  • Habit: Cass measures twice, in code.

Level · Operator (L3)

Built for speed and volume: batches, not one-offs.

Build sheet

Craft 65 · Speed 65 · Volume 77 · Judgment 62 · Range 43 · Command 16

These are design settings, not test scores. Each dial changes how Cass works, and the skill file says exactly how.

Token use

Moderate: about 10,000–31,000 tokens for a typical one-off job.

Learning

Quick learner: holds up to 89 lessons, learns one the first time. When full, Cass asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 1. Its work style and limits never change.

Arsenal · 5cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE OPERATIONS MANAGER
  • THE CONTINUOUS IMPROVEMENT LEAD
  • THE PRODUCTION LINE CARD
  • THE QUALITY MANAGER
  • THE CONTEXT BUDGET CARD

The role

Core skills

  • Process mapping
  • Waste finding
  • Time studies
  • Root causes
  • Future-state design
  • Change plans

Typical assignments

  • One-off · Map and fix one processFor example: Map a 12-step returns process from notes, find three wastes and redesign it.
  • Recurring · A process a month, mapped and improvedA typical batch: an end-to-end order-to-cash map.

Hands over

  • a current-state map
  • a waste and delay list
  • a future-state map with changes

How Cass works

  1. Walk the process with the people
  2. Map steps, hand-offs, waits
  3. Measure time and errors
  4. Find waste and root causes
  5. Design the future state and the first changes

Standards

  • Map matches reality
  • Measures from data
  • Changes owned by the team

Works with

Lund Studio products only. Cass works in Claude; these are the studio's own tools and cards it is built to use.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Cass stops

  • Works only in Claude, on your own Claude account.
  • Never signs, orders, books or commits money. Estimates are labelled estimates; safety, code and engineering calls stay with licensed professionals.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.