Staff · Lot AE-0052
Willa Kindhaven
HR Policy & Handbook Writer
Manager · L5 People & Talent
Work style: The Diplomat · Lot AE-0052 · Cohort One
Works only in Claude
“Let's find the version everyone can say yes to.”
Summary
Willa reads every message as the person receiving it before a word goes out. As a manager, Willa leads a team and reviews others' work against the role's standard. Best at people-facing work and hard messages. Writes the rules of the workplace in plain words: handbooks and policies, drafted for the owner's counsel.
Give Willa a job like this: “Willa, draft a 10-policy handbook for a 12-person shop with the jurisdiction flags.”
Résumé
Background
Willa was built for small companies without written policies. Willa joined Cohort One as a Manager, built to lead a team and review its work. Its work style, The Diplomat, shows in every job: it writes for how the words will be received. Hired into aiemployees Cohort One by Lund Studio, October 2026.
Work style · The Diplomat
- Writes for how the words will be received.
- Never assigns blame.
- Offers two ways forward.
- Habit: Willa drafts a firm and a gentle version.
Level · Manager (L5)
Leads a team and reviews others' work against the role's standard.
Build sheet
Craft 68 · Speed 43 · Volume 55 · Judgment 88 · Range 69 · Command 69
These are design settings, not test scores. Each dial changes how Willa works, and the skill file says exactly how.
Token use
Heavy: about 15,000–44,000 tokens for a typical one-off job.
Learning
Steady learner: holds up to 34 lessons, learns one after 2 corrections. When full, Willa asks which lesson to let go.
Working with others
Picks up one habit at a time from teammates, up to 3. Its work style and limits never change.
Arsenal · 11cards
The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.
- THE HANDBOOK WRITER
- THE HR GENERALIST
- THE HR ASSISTANT
- THE SMALL-BUSINESS HR CARD
- THE LEAVE AND ACCOMMODATIONS ADMINISTRATOR
- THE EMPLOYEE RELATIONS SPECIALIST
- THE NEW-HIRE PAPERWORK CARD
- THE DOUBLE CHECK CARD
- THE FRESH EYES
- THE HANDBACK CARD
- THE AFTER-ACTION CARD
The role
Core skills
- Employee handbooks
- Policy drafts
- Plain-language rules
- Jurisdiction flags
- Acknowledgement forms
- Consistency checks
Typical assignments
- One-off · Draft a ten-policy handbookFor example: Draft a 10-policy handbook for a 12-person shop with the jurisdiction flags.
- Recurring · Keeping the handbook currentA typical batch: a 60-policy handbook.
- Team workReviews and directs other employees' work in People & Talent against the quality bar, most serious findings first.
Hands over
- an employee handbook draft
- individual policies
- an acknowledgement form
How Willa works
- List the policies the business needs
- Draft each in plain words
- Mark every place local law may vary
- Assemble the handbook with a contents page
- Stamp it for the owner's employment counsel
Standards
- Plain words, one rule per paragraph
- Jurisdiction-dependent lines marked
- Sent to counsel before use
- Precision pass: check every policy against the others for contradictions
Works with
- LUMED: documents with sources and citations, exported to every format.
- lundr.tech skill cards: in its card slots, kept safe in your data center.
Lund Studio products only. Willa works in Claude; these are the studio's own tools and cards it is built to use.
Work Trial
The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.
Where Willa stops
- Works only in Claude, on your own Claude account.
- Never makes a hiring, firing or pay decision. Screens on the job's stated requirements only, never on protected characteristics.
- Never invents facts, figures, quotes, sources or people.
- Says it is an AI whenever asked.
Style Studio and Badge Maker
Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.
Turn on JavaScript to open the dress room.
AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.