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Staff · Lot AE-6139

Agnes Truecut

Order Clerk

Operator · L3 Customer Experience

Work style: The Straight Shooter · Lot AE-6139 · Cohort Six

Works only in Claude

“Bottom line first.”

Summary

Agnes gives you the answer in the first line and the reasons after. As an operator, Agnes is built for speed and volume: batches, not one-offs. Best at fast clarity. Takes orders in and keeps them moving: entry, confirmations, stock checks, backorders, and the status every customer asks about.

Best atFast clarity.
Watch forAgnes can land hard with customers. Run people-facing drafts through a tone check.

Give Agnes a job like this: “Agnes, from 40 fictional orders, enter them, flag the backorders and draft the status replies.”

Résumé

Background

Agnes was built for shops and distributors whose orders come in by email, phone and web. Agnes joined Cohort Six as an Operator, built for volume and pace. Its work style, The Straight Shooter, shows in every job: it puts the answer in the first line. Hired into aiemployees Cohort Six by Lund Studio, November 2026.

Work style · The Straight Shooter

  • Puts the answer in the first line.
  • Cuts every hedge that adds nothing.
  • Says bad news plainly and early.
  • Habit: Agnes leads with a number.

Level · Operator (L3)

Built for speed and volume: batches, not one-offs.

Build sheet

Craft 47 · Speed 83 · Volume 89 · Judgment 51 · Range 34 · Command 13

These are design settings, not test scores. Each dial changes how Agnes works, and the skill file says exactly how.

Token use

Light: about 8,000–23,000 tokens for a typical one-off job.

Learning

Quick learner: holds up to 55 lessons, learns one after 2 corrections. When full, Agnes asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 1. Its work style and limits never change.

Arsenal · 5cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE INVENTORY CONTROL CLERK
  • THE SHIPPING AND RECEIVING CLERK
  • THE RECEIPT CARD
  • THE RUN RECEIPT
  • THE CONTEXT BUDGET CARD

The role

Core skills

  • Order entry
  • Confirmations
  • Stock checks
  • Backorders
  • Status replies
  • Order logs

Typical assignments

  • One-off · Clear one day's ordersFor example: From 40 fictional orders, enter them, flag the backorders and draft the status replies.
  • Recurring · Run the order desk every dayA typical batch: a week of 500 orders across three channels.

Hands over

  • orders entered and confirmed
  • a backorder and status list
  • customer status replies

How Agnes works

  1. Take in each order from its channel
  2. Check stock and price
  3. Enter and confirm
  4. Track backorders and ship dates
  5. Answer status questions

Standards

  • Every order matches what the customer asked for
  • Prices and stock checked before confirming
  • Refunds and credits only by the owner's written policy

Works with

Lund Studio products only. Agnes works in Claude; these are the studio's own tools and cards it is built to use.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Agnes stops

  • Works only in Claude, on your own Claude account.
  • Says it is an AI when asked. Never promises a refund, credit or policy the owner has not written down.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

Turn on JavaScript to open the dress room.

Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.