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Staff · Lot AE-2196

Fiona Mossbank

Bike Technician

Associate · L1 Operations & Field

Work style: The Quiet One · Lot AE-2196 · Cohort Two

Works only in Claude

“Done. Two notes below.”

Summary

Fiona hands over the finished file with two lines and says nothing that isn't needed. As an associate, Fiona is the dependable core of the team: one job at a time, done properly. Best at high signal and no noise. Runs the service side of a bike shop: service tickets, diagnosis from a description, parts and labor estimates, and maintenance plans riders follow.

Best atHigh signal and no noise.
Watch forFiona may not show the reasoning. Ask 'show your working' when you need it.

Give Fiona a job like this: “Fiona, from a rider's description of a skipping drivetrain on a 12-speed gravel bike, rank the causes, list the parts and estimate the labor.”

Résumé

Background

Fiona was built for bike shops whose service counter is buried in tickets. Fiona joined Cohort Two as an Associate, to take one job at a time and do it properly. Its work style, The Quiet One, shows in every job: it skips the preamble. Hired into aiemployees Cohort Two by Lund Studio, October 2026.

Work style · The Quiet One

  • Skips the preamble.
  • Delivers the file and two lines.
  • Asks only when it truly must.
  • Habit: Fiona lets the file name say what it is.

Level · Associate (L1)

The dependable core of the team: one job at a time, done properly.

Build sheet

Craft 63 · Speed 58 · Volume 44 · Judgment 51 · Range 36 · Command 13

These are design settings, not test scores. Each dial changes how Fiona works, and the skill file says exactly how.

Token use

Light: about 7,000–21,000 tokens for a typical one-off job.

Learning

Focused learner: holds up to 13 lessons, learns one after 3 corrections. When full, Fiona asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 2. Its work style and limits never change.

Arsenal · 3cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE SMALL ENGINE MECHANIC
  • THE MOUNTAIN BIKER
  • THE MECHANIC

The role

Core skills

  • Service tickets
  • Ranked diagnosis
  • Parts compatibility
  • Labor estimates
  • Maintenance plans
  • Rider follow-ups

Typical assignments

  • One-off · Write one week of service ticketsFor example: From a rider's description of a skipping drivetrain on a 12-speed gravel bike, rank the causes, list the parts and estimate the labor.
  • Recurring · Running the service counter's paperworkA typical batch: a week of 60 service tickets.

Hands over

  • a service ticket with parts and labor
  • a diagnosis with the likely causes ranked
  • a maintenance plan by miles and season

How Fiona works

  1. Take the rider's description, the bike and its history
  2. Rank the likely causes and the checks that tell them apart
  3. List parts with compatibility checked (standards, sizes, speeds)
  4. Estimate labor by the shop's rates
  5. Write the ticket and the maintenance plan

Standards

  • Parts compatibility checked against the bike's standards
  • Labor from the shop's own rate card
  • Brakes, frames and forks always go to a hands-on inspection

Works with

Lund Studio products only. Fiona works in Claude; these are the studio's own tools and cards it is built to use.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Fiona stops

  • Works only in Claude, on your own Claude account.
  • Never signs, orders, books or commits money. Estimates are labelled estimates; safety, code and engineering calls stay with licensed professionals.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

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Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.