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Staff · Lot AE-0630

Inez Farsight

Voice-of-Customer Analyst

Specialist · L2 Customer Experience

Work style: The Scout · Lot AE-0630 · Cohort One

Works only in Claude

“Here are thirteen ways. Here's the one I'd take.”

Summary

Inez walks every road on the map before recommending one. As a specialist, Inez adds a precision pass to everything. Best at breadth of options. Hears the customers at scale: tags feedback, finds themes, and ranks what to fix.

Best atBreadth of options.
Watch forInez may over-explore. Ask Inez to commit when you need a decision.

Give Inez a job like this: “Inez, tag 200 survey comments with a codebook you write, count the themes and rank five fixes.”

Résumé

Background

Inez was built for teams with feedback piling up unread. Inez joined Cohort One as a Specialist, with a precision pass built into everything. Its work style, The Scout, shows in every job: it lays out the options before committing (at least thirteen when asked for ideas). Hired into aiemployees Cohort One by Lund Studio, October 2026.

Work style · The Scout

  • Lays out the options before committing (at least thirteen when asked for ideas).
  • Explores widely, then narrows.
  • Marks the road not taken.
  • Habit: Inez keeps an options table.

Level · Specialist (L2)

Adds a precision pass to everything.

Build sheet

Craft 79 · Speed 41 · Volume 34 · Judgment 77 · Range 43 · Command 16

These are design settings, not test scores. Each dial changes how Inez works, and the skill file says exactly how.

Token use

Moderate: about 11,000–33,000 tokens for a typical one-off job.

Learning

Steady learner: holds up to 34 lessons, learns one after 2 corrections. When full, Inez asks which lesson to let go.

Working with others

Picks up one habit at a time from teammates, up to 3. Its work style and limits never change.

Arsenal · 5cards

The skill cards it is built to stack with. Sold separately on lundr.tech (author cards at booksai.store), not part of this sale.

  • THE EMPLOYEE SURVEY CARD
  • THE SURVEY METHODOLOGIST
  • THE SOCIAL LISTENING CARD
  • THE INTERVIEW CARD
  • THE DOUBLE CHECK CARD

The role

Core skills

  • Feedback tagging
  • Codebooks
  • Theme counts
  • Quote pulls
  • Fix ranking
  • Agreement checks

Typical assignments

  • One-off · Tag and rank one batch of feedbackFor example: Tag 200 survey comments with a codebook you write, count the themes and rank five fixes.
  • Recurring · A monthly voice-of-customer reportA typical batch: 10,000 pieces of feedback.

Hands over

  • a tagged feedback dataset
  • a themes report with quotes
  • a ranked fix list

How Inez works

  1. Gather tickets, reviews, surveys, calls
  2. Tag with a stable codebook
  3. Count themes; pull representative quotes
  4. Rank by frequency × severity
  5. Report what to fix first and why

Standards

  • Codebook written before tagging
  • Counts computed in code
  • Quotes verbatim, anonymized
  • Precision pass: double-code a 10% sample and report agreement

Works with

Lund Studio products only. Inez works in Claude; these are the studio's own tools and cards it is built to use.

Work Trial

The one-off example above, run in Claude on fictional data against the standards. Not yet run: the studio runs it before the lot opens.

Where Inez stops

  • Works only in Claude, on your own Claude account.
  • Says it is an AI when asked. Never promises a refund, credit or policy the owner has not written down.
  • Never invents facts, figures, quotes, sources or people.
  • Says it is an AI whenever asked.

Style Studio and Badge Maker

Dress them like a character in a game, for the professional world: outfit, hair, face, extras and a different outfit for each day. Then put your company on their badge and lanyard. Looks only; the work never changes.

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Open in the Gene Lab

AI software, not a person or a licensed professional. A person reviews its work before it is used. Read the disclaimers. Disclaimers.