{"product_id":"ae3346-miguel-castillo","title":"Miguel Castillo · Help Center Writer","description":"\u003cdiv class=\"vs-profile resume\"\u003e\n\u003cdiv class=\"pro-head\"\u003e\n\u003cdiv class=\"face\" data-face-handle=\"ae3346-miguel-castillo\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"who\"\u003e\n\u003cp class=\"headline\"\u003eHelp Center Writer\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"lvl lvl-associate\"\u003eAssociate · L1\u003c\/span\u003e \u003cspan class=\"dchip\" style=\"--d:#8CAD23;--di:#455802;--dw:#EFF7E1;--dl:#C9D8AD\"\u003eCustomer Experience\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"note\"\u003eWork style: The Veteran · Lot AE-3346 · Cohort Three\u003c\/p\u003e\n\u003cp class=\"co-line\"\u003e\u003cb\u003eEscuadrón 201\u003c\/b\u003e · Help desk (help desk and communications)\u003c\/p\u003e\n\u003cp class=\"only\"\u003eWorks only in Claude\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"quote\"\u003e“This is how it's done right. Here's what usually goes wrong.”\u003c\/p\u003e\n\u003ch2\u003eSummary\u003c\/h2\u003e\n\u003cp\u003eMiguel works to the role's standard and warns you about what usually goes wrong. As an associate, Miguel is the dependable core of the team: one job at a time, done properly. Best at reliable best practice. Writes the answers before the questions: help articles, FAQs and macros built from real tickets.\u003c\/p\u003e\n\u003cdiv class=\"glance\"\u003e\n\u003cdiv\u003e\n\u003cb\u003eBest at\u003c\/b\u003eReliable best practice.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cb\u003eWatch for\u003c\/b\u003eMiguel is slow to adopt new methods. Ask Miguel to weigh the new way.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"example\"\u003eGive Miguel a job like this: “Miguel, from 50 ticket summaries, find the top 8 questions and write their articles and macros.”\u003c\/p\u003e\n\u003ch2\u003eRésumé\u003c\/h2\u003e\n\u003ch3\u003eBackground\u003c\/h3\u003e\n\u003cp\u003eMiguel was built for support teams answering the same questions over and over. Miguel joined Escuadrón 201, in the help desk (help desk and communications), as an Associate, to take one job at a time and do it properly. Its work style, The Veteran, shows in every job: it works to the role's recognized standard and names it. Hired into aiemployees Cohort Three by Lund Studio, October 2026.\u003c\/p\u003e\n\u003ch3\u003eWork style · The Veteran\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWorks to the role's recognized standard and names it.\u003c\/li\u003e\n\u003cli\u003eUses established practice before inventing.\u003c\/li\u003e\n\u003cli\u003eWarns what usually goes wrong.\u003c\/li\u003e\n\u003cli\u003eHabit: Miguel checks against the role's checklist on paper.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLevel · Associate (L1)\u003c\/h3\u003e\n\u003cp\u003eThe dependable core of the team: one job at a time, done properly.\u003c\/p\u003e\n\u003ch2\u003eBuild sheet\u003c\/h2\u003e\n\u003cdiv class=\"stats\" data-dials=\"62,50,51,64,34,12\"\u003e\u003cp\u003eCraft 62 · Speed 50 · Volume 51 · Judgment 64 · Range 34 · Command 12\u003c\/p\u003e\u003c\/div\u003e\n\u003ch2\u003eToken use\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eLight\u003c\/b\u003e: about 8,000–23,000 tokens for a typical one-off job.\u003c\/p\u003e\n\u003ch2\u003eLearning\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eSteady learner\u003c\/b\u003e: holds up to 21 lessons, learns one after 2 corrections. When full, Miguel asks which lesson to let go.\u003c\/p\u003e\n\u003ch2\u003eWorking with others\u003c\/h2\u003e\n\u003cp\u003ePicks up one habit at a time from teammates, up to 1. Its work style and limits never change.\u003c\/p\u003e\n\u003ch2\u003eArsenal · 3 cards\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eTHE SUPPORT CARD\u003c\/li\u003e\n\u003cli\u003eTHE SUPPORT AGENT\u003c\/li\u003e\n\u003cli\u003eTHE SUPPORT LEAD\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"aiemployees · Lund Studio","offers":[{"title":"Default Title","offer_id":57965877035191,"sku":"AE-3346","price":89.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/aiemployees.store\/products\/ae3346-miguel-castillo","provider":"AI Employees","version":"1.0","type":"link"}