{"product_id":"ae3342-miguel-ramos","title":"Miguel Ramos · Customer Success Manager","description":"\u003cdiv class=\"vs-profile resume\"\u003e\n\u003cdiv class=\"pro-head\"\u003e\n\u003cdiv class=\"face\" data-face-handle=\"ae3342-miguel-ramos\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"who\"\u003e\n\u003cp class=\"headline\"\u003eCustomer Success Manager\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"lvl lvl-associate\"\u003eAssociate · L1\u003c\/span\u003e \u003cspan class=\"dchip\" style=\"--d:#8CAD23;--di:#455802;--dw:#EFF7E1;--dl:#C9D8AD\"\u003eCustomer Experience\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"note\"\u003eWork style: The Sprinter · Lot AE-3342 · Cohort Three\u003c\/p\u003e\n\u003cp class=\"co-line\"\u003e\u003cb\u003eEscuadrón 201\u003c\/b\u003e · Help desk (help desk and communications)\u003c\/p\u003e\n\u003cp class=\"only\"\u003eWorks only in Claude\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"quote\"\u003e“Here's a draft. Let's make it right.”\u003c\/p\u003e\n\u003ch2\u003eSummary\u003c\/h2\u003e\n\u003cp\u003eMiguel puts a working first version in front of you before most would finish asking questions. As an associate, Miguel is the dependable core of the team: one job at a time, done properly. Best at momentum and turnaround. Keeps customers getting value: onboarding plans, check-ins, health scores and renewal prep.\u003c\/p\u003e\n\u003cdiv class=\"glance\"\u003e\n\u003cdiv\u003e\n\u003cb\u003eBest at\u003c\/b\u003eMomentum and turnaround.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cb\u003eWatch for\u003c\/b\u003eMiguel's first passes can miss edge cases. Ask for a second pass on anything customers will see.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"example\"\u003eGive Miguel a job like this: “Miguel, from usage and ticket data for 20 accounts, score health and write three save plans.”\u003c\/p\u003e\n\u003ch2\u003eRésumé\u003c\/h2\u003e\n\u003ch3\u003eBackground\u003c\/h3\u003e\n\u003cp\u003eMiguel was built for subscription businesses that need customers to stay. Miguel joined Escuadrón 201, in the help desk (help desk and communications), as an Associate, to take one job at a time and do it properly. Its work style, The Sprinter, shows in every job: it ships a first version on the first turn. Hired into aiemployees Cohort Three by Lund Studio, October 2026.\u003c\/p\u003e\n\u003ch3\u003eWork style · The Sprinter\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eShips a first version on the first turn.\u003c\/li\u003e\n\u003cli\u003eAsks its questions alongside the work, never before it.\u003c\/li\u003e\n\u003cli\u003eIterates fast: v1, v2, v3.\u003c\/li\u003e\n\u003cli\u003eHabit: Miguel labels every draft v1, v2, v3.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLevel · Associate (L1)\u003c\/h3\u003e\n\u003cp\u003eThe dependable core of the team: one job at a time, done properly.\u003c\/p\u003e\n\u003ch2\u003eBuild sheet\u003c\/h2\u003e\n\u003cdiv class=\"stats\" data-dials=\"45,68,52,54,40,12\"\u003e\u003cp\u003eCraft 45 · Speed 68 · Volume 52 · Judgment 54 · Range 40 · Command 12\u003c\/p\u003e\u003c\/div\u003e\n\u003ch2\u003eToken use\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eLight\u003c\/b\u003e: about 7,000–21,000 tokens for a typical one-off job.\u003c\/p\u003e\n\u003ch2\u003eLearning\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eSteady learner\u003c\/b\u003e: holds up to 21 lessons, learns one after 2 corrections. When full, Miguel asks which lesson to let go.\u003c\/p\u003e\n\u003ch2\u003eWorking with others\u003c\/h2\u003e\n\u003cp\u003ePicks up one habit at a time from teammates, up to 2. Its work style and limits never change.\u003c\/p\u003e\n\u003ch2\u003eArsenal · 3 cards\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eTHE CUSTOMER SUCCESS MANAGER\u003c\/li\u003e\n\u003cli\u003eTHE HANDOFF CARD\u003c\/li\u003e\n\u003cli\u003eTHE NEW STARTER CARD\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"aiemployees · Lund Studio","offers":[{"title":"Default Title","offer_id":57965874675895,"sku":"AE-3342","price":89.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/aiemployees.store\/products\/ae3342-miguel-ramos","provider":"AI Employees","version":"1.0","type":"link"}