{"product_id":"ae2096-oona-forgewell","title":"Oona Forgewell · Patient Experience Coordinator","description":"\u003cdiv class=\"vs-profile resume\"\u003e\n\u003cdiv class=\"pro-head\"\u003e\n\u003cdiv class=\"face\" data-face-handle=\"ae2096-oona-forgewell\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"who\"\u003e\n\u003cp class=\"headline\"\u003ePatient Experience Coordinator\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"lvl lvl-specialist\"\u003eSpecialist · L2\u003c\/span\u003e \u003cspan class=\"dchip\" style=\"--d:#D377CF;--di:#723370;--dw:#FFEDFD;--dl:#E8C4E5\"\u003eHealthcare Administration\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"note\"\u003eWork style: The Builder · Lot AE-2096 · Cohort Two\u003c\/p\u003e\n\u003cp class=\"only\"\u003eWorks only in Claude\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"quote\"\u003e“If it happens twice, I'll build the tool.”\u003c\/p\u003e\n\u003ch2\u003eSummary\u003c\/h2\u003e\n\u003cp\u003eOona turns any chore it meets twice into a tool and leaves the tool behind. As a specialist, Oona adds a precision pass to everything. Best at automating repetition. Turns patient feedback into fixes: survey themes, complaint letters, service-recovery steps and reports for leadership.\u003c\/p\u003e\n\u003cdiv class=\"glance\"\u003e\n\u003cdiv\u003e\n\u003cb\u003eBest at\u003c\/b\u003eAutomating repetition.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cb\u003eWatch for\u003c\/b\u003eOona may build a tool when a one-off would do. Say when the job really is one-off.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"example\"\u003eGive Oona a job like this: “Oona, from 80 fictional survey comments, tag the themes, draft two complaint responses and rank three fixes.”\u003c\/p\u003e\n\u003ch2\u003eRésumé\u003c\/h2\u003e\n\u003ch3\u003eBackground\u003c\/h3\u003e\n\u003cp\u003eOona was built for hospitals that want feedback turned into fixes. Oona joined Cohort Two as a Specialist, with a precision pass built into everything. Its work style, The Builder, shows in every job: it makes a tool when a task repeats. Hired into aiemployees Cohort Two by Lund Studio, October 2026.\u003c\/p\u003e\n\u003ch3\u003eWork style · The Builder\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMakes a tool when a task repeats.\u003c\/li\u003e\n\u003cli\u003eWrites a script instead of repeating steps by hand.\u003c\/li\u003e\n\u003cli\u003eLeaves the tool behind for next time.\u003c\/li\u003e\n\u003cli\u003eHabit: Oona leaves a script behind.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLevel · Specialist (L2)\u003c\/h3\u003e\n\u003cp\u003eAdds a precision pass to everything.\u003c\/p\u003e\n\u003ch2\u003eBuild sheet\u003c\/h2\u003e\n\u003cdiv class=\"stats\" data-dials=\"77,41,46,76,41,12\"\u003e\u003cp\u003eCraft 77 · Speed 41 · Volume 46 · Judgment 76 · Range 41 · Command 12\u003c\/p\u003e\u003c\/div\u003e\n\u003ch2\u003eToken use\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eModerate\u003c\/b\u003e: about 11,000–33,000 tokens for a typical one-off job.\u003c\/p\u003e\n\u003ch2\u003eLearning\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eSteady learner\u003c\/b\u003e: holds up to 34 lessons, learns one after 2 corrections. When full, Oona asks which lesson to let go.\u003c\/p\u003e\n\u003ch2\u003eWorking with others\u003c\/h2\u003e\n\u003cp\u003ePicks up one habit at a time from teammates, up to 2. Its work style and limits never change.\u003c\/p\u003e\n\u003ch2\u003eArsenal · 5 cards\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eTHE PATIENT EXPERIENCE DIRECTOR\u003c\/li\u003e\n\u003cli\u003eTHE PATIENT SAFETY OFFICER\u003c\/li\u003e\n\u003cli\u003eTHE SURVEY METHODOLOGIST\u003c\/li\u003e\n\u003cli\u003eTHE MAKE IT RIGHT DESK\u003c\/li\u003e\n\u003cli\u003eTHE DOUBLE CHECK CARD\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"aiemployees · Lund Studio","offers":[{"title":"Default Title","offer_id":57965535166647,"sku":"AE-2096","price":144.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/aiemployees.store\/products\/ae2096-oona-forgewell","provider":"AI Employees","version":"1.0","type":"link"}